Hotline: +7 911 916 53 00
We are able to respond to inquiries every day from 10:00 to 18:30 (MSK)
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Displayed prices
International
(EUR)
(USD)
Regional (Russia)
(RUB)
How to buy?You can place an order on the website or by phone.;
After you have placed your order, our manager will contact you within an hour and clarify all the details.
You can place a delivery order or reserve products at any of our branded salons.
Contactless delivery service is provided throughout Russia
. The salon in Yekaterinburg is closed until November 2020.What will I get with the purchase?A cumulative personalized discount card for the first order
Detailed catalog-directory of products created by the artist
A jewelry box made of wood when purchased from 60,000 rubles.
A box made of cardboard when buying up to 60,000 rubles.
Gift package
Payment
You can choose the payment method that is convenient for you.
Upon receipt of the order at
the salon: in cash or by bank card
When placing a delivery order:
* Payment to the courier in cash or by card upon receipt (the amount of cash on delivery differs in different regions. Upon request, the manager will refine the details)
• Quarcode payment via the quick payment system
Payment by bank card (after confirming the availability of the product, you will receive an email link for payment via the service.Kassa)
For payment (entering your card details) You will be redirected to the payment gateway. The connection to the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol.The entered information will not be provided to third parties, except in cases stipulated by the legislation of the Russian Federation. Bank card payments are carried out in strict accordance with the requirements of the MIR, Visa Int. and MasterCard Europe Sprl payment systems.
• Payment by bank transfer on the account
We guarantee the security of all payment methods provided and the confidentiality of your data.
Delivery methods
•You can pick up your order at any of our showrooms
•Items can be delivered to any address within Russia
•Items can also be delivered direct to the customer at any address anywhere in the world
DELIVERY WITHIN RUSSIA
• By courier service, SPSR Express, Pony Express or IML. The ordered item will be delivered to the buyer by courier. Items can also be picked up in person from the courier service office.
• Delivery within Moscow is free of charge.
• Orders within Russia over RUB 10,000 are delivered free of charge.
• For exact price details, please call +7 911 916 53 00 to speak to a manager.
• Our company takes full responsibility for the condition of your order until you have accepted and signed for delivery. You can check your order on delivery in the presence of the courier.
We guarantee the highest quality of workmanship and materials
All Vladimir Mikhailov jewellery is made with particular attention to detail. Each piece is checked individually to ensure high quality. We guarantee that the quality of the gemstones and the grades of precious metal meet specifications.
- All items undergo assay (testing) at the Northwest State Assay Supervision Inspectorate.
- We provide a trade certificate of authenticity to confirm the precious stone specifications.
- This guarantee covers any manufacturing defect to your jewellery item and is valid for six months from the date of delivery (in accordance with Article 18 of the law of the Russian Federation ‘On Consumer Rights’).
- This guarantee does not cover damage caused as a result of customer negligence or by the interference of a third party other than an authorized specialist from the workshops of Vladimir Mikhailov.
