Moscow chain

Payment

You may choose any of the following payment methods:

• Bank transfer using our banking information (our account number and routing number) on the invoice 

• Paypal system (payment guaranteed) 

• Credit card (through PIB system) 

Delivery methods

•You can pick up your order at any of our showrooms

•Items can be delivered to any address within Russia

•Items can also be delivered direct to the customer at any address anywhere in the world

DELIVERY WITHIN RUSSIA

• By courier service, SPSR Express, Pony Express or IML. The ordered item will be delivered to the buyer by courier. Items can also be picked up in person from the courier service office.

• Delivery within Moscow is free of charge.

• Orders within Russia over RUB 10,000 are delivered free of charge.

•  For exact price details, please call +7 911 916 53 00  to speak to a manager.

• Our company takes full responsibility for the condition of your order until you have accepted and signed for delivery. You can check your order on delivery in the presence of the courier.

Guarantee

All Vladimir Mikhailov jewellery is made with particular attention to detail. Each piece is checked individually to ensure high quality. We guarantee that the quality of the gemstones and the grades of precious metal meet specifications:

• All items undergo assay (testing) at the Northwest State Assay Supervision Inspectorate.
• We provide a trade certificate of authenticity to confirm the precious stone specifications.
• This guarantee covers any manufacturing defect to your jewellery item and is valid for six months from the date of delivery (in accordance with Article 18 of the law of the Russian Federation ‘On Consumer Rights’).

 This guarantee does not cover damage caused as a result of customer negligence or by the interference of a third party other than an authorized specialist from the workshops of Vladimir Mikhailov.